Refund Policy

1. Introduction

Thank you for shopping at THALRONEXIS. We value our customers and strive to provide the best products and services. Please read the following refund policy carefully to understand how refunds are handled for purchases made on our website.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be returned in its original packaging.
• A receipt or proof of purchase is required.

3. Non-Refundable Items

Certain types of goods are exempt from being returned. Non-refundable items include:

• Gift cards
• Downloadable software products
• Some health and personal care items

4. Refund Process

Once your return is received and inspected, we will send you an email to notify you. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company; it may take some time before your refund is officially posted.
3. Contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

6. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: [email protected]